In the working environment, the conflicts y problems These are inevitable situations that can arise in any organisation. Such discrepancies can lead to tensions, affect staff productivity and wellbeing, and jeopardise the achievement of business objectives; it is therefore essential that the professionals are prepared to deal effectively with conflicts and resolve any problems that may arise in the workplace. The training programme Conflicts and Problems in the Workplace aims to provide pupils with the necessary skills and tools to identify, manage and resolve conflicts constructively, as well as to tackle any problems that may arise in the workplace context.