This formation of Application to the EFQM 2020 Model It equips you with a broad perspective and the necessary knowledge for the development of, the planning, the roll-out and the control in the business environment, using the EFQM Model (European Foundation for Quality Management), and acquiring the techniques and tools to perform professionally and effectively within the sector.
You’ll gain an in-depth understanding of the basic principles of the EFQM Model, the tools for implementing continuous improvement within organisations, as well as the certification and recognition processes based on this quality management standard.