Emotional intelligence in the workplace is a person’s ability to recognise, regulate and control their emotions and use them to improve their quality of life and their relationship with their environment. Emotional intelligence in the workplace helps to reduce stress and improve communication. Therefore, improving emotional intelligence is essential for achieving success at work and enriching the working environment. With this training programme in ‘Organisational Intelligence’, you will learn how to improve the way you communicate with your colleagues and how to manage your emotions in a positive way. You will also learn about the benefits of emotional intelligence and how to apply it in the workplace.
English