In the field of commerce and marketing, it is necessary to be familiar with the sales processes of the product and/or service, the customer service in procurement processes, sales and after-sales service, information and training on products and/or services for sale, the sales techniques which enable the objectives to be met, as well as the customer loyalty. With this training programme in Business Skills Students will acquire the knowledge needed to develop business skills and to learn about, analyse and engage with the customer habits and the sales process and techniques for to ensure that it is closed.