Nowadays, in the world of business and marketing, it is very important to be aware of the management and customer service processes in shops and retail outlets, within the professional field of sales and marketing management. The trade It is an activity involving a series of tasks and duties for which appropriate training is required. With this training programme in Fundamentals of Management and Customer Service for Retail Outlets you will be able to find your feet in the sector and acquire the basic knowledge relating to commerce and management of shops from the location, merchandising, promotion in the point of sale, customer service, basic procurement management and the cash management at the POS terminal.
English