{"id":5602,"date":"2026-03-04T10:42:09","date_gmt":"2026-03-04T10:42:09","guid":{"rendered":"https:\/\/educaedtech.foundation\/moocs\/solucion-de-problemas\/"},"modified":"2026-03-04T10:42:09","modified_gmt":"2026-03-04T10:42:09","slug":"troubleshooting","status":"publish","type":"mooc_course","link":"https:\/\/educaedtech.foundation\/en\/moocs\/solucion-de-problemas\/","title":{"rendered":"Problem Solving"},"content":{"rendered":"<p>Throughout our lives, we will have to face numerous problems, both in our personal and professional lives, and this is where our mediation and <strong>communication<\/strong> will determine whether we succeed or not. With this line-up of <strong>Problem Solving<\/strong> you\u2019ll see some of the <strong>techniques<\/strong> most commonly used for solving everyday problems and even conflicts with <strong>violence<\/strong>. To this end, we will analyse the mediation process and the role of the mediator. The mediator works to reconcile the competing interests of the parties, helping the participants in the <strong>conflict<\/strong>, by clearing up misunderstandings, identifying the interests or needs of the various parties, and negotiating a mutually satisfactory solution.<\/p>","protected":false},"excerpt":{"rendered":"<p>This problem-solving course is aimed at anyone interested in analysing and finding practical solutions to everyday problems, workplace issues and even personal conflicts with others. It is also aimed at social mediators and students studying for degrees in Education, Educational Psychology, Psychology or Social Work.<\/p>","protected":false},"featured_media":0,"template":"","mooc_category":[95,52,37],"class_list":["post-5602","mooc_course","type-mooc_course","status-publish","hentry","mooc_category-academy-46","mooc_category-area-1","mooc_category-group-transversal"],"acf":[],"_links":{"self":[{"href":"https:\/\/educaedtech.foundation\/en\/wp-json\/wp\/v2\/mooc_course\/5602","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/educaedtech.foundation\/en\/wp-json\/wp\/v2\/mooc_course"}],"about":[{"href":"https:\/\/educaedtech.foundation\/en\/wp-json\/wp\/v2\/types\/mooc_course"}],"wp:attachment":[{"href":"https:\/\/educaedtech.foundation\/en\/wp-json\/wp\/v2\/media?parent=5602"}],"wp:term":[{"taxonomy":"mooc_category","embeddable":true,"href":"https:\/\/educaedtech.foundation\/en\/wp-json\/wp\/v2\/mooc_category?post=5602"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}