{"id":5479,"date":"2026-03-04T10:37:20","date_gmt":"2026-03-04T10:37:20","guid":{"rendered":"https:\/\/educaedtech.foundation\/moocs\/customer-experience\/"},"modified":"2026-03-04T10:37:20","modified_gmt":"2026-03-04T10:37:20","slug":"customer-experience","status":"publish","type":"mooc_course","link":"https:\/\/educaedtech.foundation\/en\/moocs\/customer-experience\/","title":{"rendered":"Customer Experience"},"content":{"rendered":"<p>A professional with experience in <strong>customer management<\/strong> is highly valued by companies as a means of achieving <strong>business success<\/strong>. Only those companies that are capable of creating unique products and <strong>experiences<\/strong> Exclusive purchasing strategies are what enable companies to stand out in the market and maintain their competitive position. Thanks to <strong>Customer Experience<\/strong> You will be able to attract and retain customers, identify key areas for improvement and spot opportunities in the relationships built between the <strong>brand<\/strong> and the <strong>consumer<\/strong>.<\/p>\n<p>Become a specialist in the field using the most innovative customer management tools, through a <strong>training<\/strong> entirely practical and tailored to the needs of the market.<\/p>","protected":false},"excerpt":{"rendered":"<p>This Customer Experience course is aimed at all professionals who are in contact with customers and work in marketing or sales departments, and who wish to learn new management tools to visualise the customer journey, from the first point of contact with the brand right through to the completion of a sale.&nbsp;<\/p>","protected":false},"featured_media":0,"template":"","mooc_category":[73,62,43],"class_list":["post-5479","mooc_course","type-mooc_course","status-publish","hentry","mooc_category-academy-894","mooc_category-area-34","mooc_category-group-sectorial"],"acf":[],"_links":{"self":[{"href":"https:\/\/educaedtech.foundation\/en\/wp-json\/wp\/v2\/mooc_course\/5479","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/educaedtech.foundation\/en\/wp-json\/wp\/v2\/mooc_course"}],"about":[{"href":"https:\/\/educaedtech.foundation\/en\/wp-json\/wp\/v2\/types\/mooc_course"}],"wp:attachment":[{"href":"https:\/\/educaedtech.foundation\/en\/wp-json\/wp\/v2\/media?parent=5479"}],"wp:term":[{"taxonomy":"mooc_category","embeddable":true,"href":"https:\/\/educaedtech.foundation\/en\/wp-json\/wp\/v2\/mooc_category?post=5479"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}