{"id":5421,"date":"2026-03-04T10:35:01","date_gmt":"2026-03-04T10:35:01","guid":{"rendered":"https:\/\/educaedtech.foundation\/moocs\/gestion-y-resolucion-de-conflictos-en-la-oficina\/"},"modified":"2026-03-04T10:35:01","modified_gmt":"2026-03-04T10:35:01","slug":"conflict-management-and-resolution-in-the-workplace","status":"publish","type":"mooc_course","link":"https:\/\/educaedtech.foundation\/en\/moocs\/gestion-y-resolucion-de-conflictos-en-la-oficina\/","title":{"rendered":"Conflict Management and Resolution in the Workplace"},"content":{"rendered":"<p>Conflicts in the office or in any other workplace are inevitable, as conflicts are <strong>inherent in human relationships<\/strong>, regardless of the context in which they arise. The key issue is knowing how to manage and resolve them appropriately and in a way that <strong>satisfactory<\/strong> for all parties involved in the conflict. This course in <strong>Conflict Management and Resolution in the Workplace,<\/strong> will provide you with all the <strong>knowledge<\/strong> necessary to understand the conflict from a perspective <strong>constructive and positive<\/strong>, to be aware of the rules of conduct <strong>assertive<\/strong> in labour relations and to understand the importance of the <strong>communication<\/strong> and the social skills needed to manage conflicts in the office.<\/p>","protected":false},"excerpt":{"rendered":"<p>The Course in Conflict Management and Resolution in the Workplace is primarily aimed at students and professionals working in business or human resources, or those who are simply interested in learning how to manage workplace conflicts effectively. In general, it is open to anyone with an interest in the subject.<\/p>","protected":false},"featured_media":0,"template":"","mooc_category":[53,52,37],"class_list":["post-5421","mooc_course","type-mooc_course","status-publish","hentry","mooc_category-academy-928","mooc_category-area-1","mooc_category-group-transversal"],"acf":[],"_links":{"self":[{"href":"https:\/\/educaedtech.foundation\/en\/wp-json\/wp\/v2\/mooc_course\/5421","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/educaedtech.foundation\/en\/wp-json\/wp\/v2\/mooc_course"}],"about":[{"href":"https:\/\/educaedtech.foundation\/en\/wp-json\/wp\/v2\/types\/mooc_course"}],"wp:attachment":[{"href":"https:\/\/educaedtech.foundation\/en\/wp-json\/wp\/v2\/media?parent=5421"}],"wp:term":[{"taxonomy":"mooc_category","embeddable":true,"href":"https:\/\/educaedtech.foundation\/en\/wp-json\/wp\/v2\/mooc_category?post=5421"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}