{"id":5309,"date":"2026-03-04T10:30:14","date_gmt":"2026-03-04T10:30:14","guid":{"rendered":"https:\/\/educaedtech.foundation\/moocs\/crm-conoce-las-herramientas-para-gestionar-clientes\/"},"modified":"2026-03-04T10:30:14","modified_gmt":"2026-03-04T10:30:14","slug":"crm-knows-the-tools-for-managing-customers","status":"publish","type":"mooc_course","link":"https:\/\/educaedtech.foundation\/en\/moocs\/crm-conoce-las-herramientas-para-gestionar-clientes\/","title":{"rendered":"CRM: Discover the Tools for Managing Customers"},"content":{"rendered":"<p>Thanks to the course on <strong>CRM: Discover the tools for managing customers<\/strong> you\u2019ll be able to make the best decisions to successfully manage the <strong>customer relations<\/strong> current and potential customers, thereby increasing the <strong>commercial productivity<\/strong> for your company or business. You\u2019ll learn how to devise a strategy for<strong> automated sales management<\/strong> and tailored to your customers.  You\u2019ll improve the<strong> communication and workflow <\/strong>across the sales, marketing and customer service departments<strong>. <\/strong>You\u2019ll discover the wide range of CRM systems available on the market and choose the one best suited to your business. You\u2019ll learn the<strong> steps <\/strong>necessary<strong> to implement <\/strong>successfully a<strong> CRM <\/strong>in your business, as well as helping you make the most of all its features.<\/p>","protected":false},"excerpt":{"rendered":"<p>The CRM training course: Discover the tools for managing customers is aimed at entrepreneurs, business owners and professionals who wish to improve their sales productivity and communicate more smoothly and personally with their customers and prospects. It is also aimed at Sales Directors, Marketing Managers, Community Managers, Advertisers and Media Planners who are interested in optimising and streamlining workflows and communication between the Sales, Marketing and Customer Service departments.<\/p>","protected":false},"featured_media":0,"template":"","mooc_category":[49,40,48],"class_list":["post-5309","mooc_course","type-mooc_course","status-publish","hentry","mooc_category-academy-757","mooc_category-group-corporativo","mooc_category-area-16"],"acf":[],"_links":{"self":[{"href":"https:\/\/educaedtech.foundation\/en\/wp-json\/wp\/v2\/mooc_course\/5309","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/educaedtech.foundation\/en\/wp-json\/wp\/v2\/mooc_course"}],"about":[{"href":"https:\/\/educaedtech.foundation\/en\/wp-json\/wp\/v2\/types\/mooc_course"}],"wp:attachment":[{"href":"https:\/\/educaedtech.foundation\/en\/wp-json\/wp\/v2\/media?parent=5309"}],"wp:term":[{"taxonomy":"mooc_category","embeddable":true,"href":"https:\/\/educaedtech.foundation\/en\/wp-json\/wp\/v2\/mooc_category?post=5309"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}