{"id":5258,"date":"2026-03-04T10:27:51","date_gmt":"2026-03-04T10:27:51","guid":{"rendered":"https:\/\/educaedtech.foundation\/moocs\/mystery-shopping\/"},"modified":"2026-03-04T10:27:51","modified_gmt":"2026-03-04T10:27:51","slug":"mystery-shopping","status":"publish","type":"mooc_course","link":"https:\/\/educaedtech.foundation\/en\/moocs\/mystery-shopping\/","title":{"rendered":"Mystery Shopping"},"content":{"rendered":"<p>Would you like to know if your business is performing well?<strong> just as you think <\/strong>Which one works? Or perhaps you\u2019d like to <strong>research your competitors<\/strong> without them realising?<\/p>\n<p>This training course in <strong>Mystery Shopping<\/strong> is an educational programme designed to train participants in carrying out <strong>discrete and objective quality assessments<\/strong> of products, services and experiences in a variety of business settings. The main aim of this course is to prepare students to act as <strong>\u00abmystery shoppers\u00bb<\/strong> or \u00abmystery shoppers\u00bb, who visit businesses or interact with them anonymously in order to <strong>assess and provide feedback<\/strong> on specific aspects of customer service, service quality and the <strong>compliance with company standards.<\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>This training course on mystery shopping is aimed at business owners or self-employed individuals who wish to understand how their business operates or who want to learn how to analyse their competitors. It is also aimed at those who wish to carry out benchmarking and, more generally, at anyone who wishes to achieve business success!<\/p>","protected":false},"featured_media":0,"template":"","mooc_category":[73,62,43],"class_list":["post-5258","mooc_course","type-mooc_course","status-publish","hentry","mooc_category-academy-894","mooc_category-area-34","mooc_category-group-sectorial"],"acf":[],"_links":{"self":[{"href":"https:\/\/educaedtech.foundation\/en\/wp-json\/wp\/v2\/mooc_course\/5258","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/educaedtech.foundation\/en\/wp-json\/wp\/v2\/mooc_course"}],"about":[{"href":"https:\/\/educaedtech.foundation\/en\/wp-json\/wp\/v2\/types\/mooc_course"}],"wp:attachment":[{"href":"https:\/\/educaedtech.foundation\/en\/wp-json\/wp\/v2\/media?parent=5258"}],"wp:term":[{"taxonomy":"mooc_category","embeddable":true,"href":"https:\/\/educaedtech.foundation\/en\/wp-json\/wp\/v2\/mooc_category?post=5258"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}